Privacy Policy

Your privacy is important to us

Waterford Event Rentals LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Event details (date, location, type, guest count)
  • Payment information
  • Communications you send to us

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Device identifiers

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing rental orders and managing reservations
  • Responding to inquiries and providing customer service
  • Coordinating delivery, setup, and teardown services
  • Sending transaction-related communications
  • Sending promotional communications (with your consent)
  • Improving our website and services
  • Analyzing usage patterns and trends
  • Preventing fraud and ensuring security
  • Complying with legal obligations

Third-Party Access

We may share your information with:

  • Service Providers: Third parties who assist us in operating our business, such as payment processors, delivery partners, and IT service providers
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given explicit permission

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

User Rights

You have certain rights regarding your personal information:

Access and Portability

You may request a copy of the personal information we hold about you.

Correction

You may request that we correct inaccurate or incomplete information.

Deletion

You may request that we delete your personal information, subject to certain exceptions such as legal retention requirements.

Opt-Out of Marketing

You may opt out of receiving promotional communications at any time by contacting us or using the unsubscribe link in emails.

Cookies

You may manage cookie preferences through your browser settings or our cookie consent tool.

Data Security

We implement reasonable technical and organizational measures to protect your personal information, including:

  • Encryption of sensitive data
  • Secure server infrastructure
  • Access controls for personnel
  • Regular security assessments

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements
  • Maintain accurate business records

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We will take appropriate measures to ensure your information remains protected.

Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be indicated by the "Last updated" date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Last updated: January 2026